know the owner? [Archive]

MoraBella30

05-02-2003, 10:08 PM

I know my owner, she knows my likes, dislikes.. which beds i perfer..... ect. Once in a while when its a down time we chit chat. Very nice people.

TravisMT81

05-02-2003, 10:28 PM

I don't know the owner of my salon but I do know the manager. And I am always glad to see her working. I always try to refer people to the salon.

Anya1976

05-02-2003, 11:08 PM

I tan at a chain salon but i know some of the employees very well they know what i like and what i dont like and which beds to put me in and which ones to aviod (like bed 6 that gets stuck from time to time and traps people in there.... yea i was one of the lucky few that got stuck in the 666 bed)

Laurel

05-03-2003, 12:28 AM

I have known the owner since the first time she opened her salon. I babysat for her for a little while before she opened it

colorgod

05-03-2003, 12:42 AM

I know the owners very well, but some of the new help that has been brought in are totally disgusting. Nasty tans, nasty attitudes. I may have to switch

Anya1976

05-04-2003, 05:31 AM

Quote:
On 2003-05-02 23:42, colorgod wrote:
I know the owners very well, but some of the new help that has been brought in are totally disgusting. Nasty tans, nasty attitudes. I may have to switch

thank goodness none of the girls i see at the salon have that snobby "i work in a tanning salon so i am better than you" attitudes.

njchica

05-04-2003, 10:21 AM

I know who she is, she knows my name, where I work, etc.... which is amazing because she has almost 50 beds in the location and tans 1000 people a day during the busy season.

I wouldn't say we're friends or presume to say that I KNOW her... rather I know "of" her... hehe

star

05-04-2003, 05:53 PM

the salon i go to has only managers, the owners live in another town i think.

Andrea

05-04-2003, 05:56 PM

Since I just switched salons a week or so ago, I haven't met the owner of my new place yet, but the staff they ahve is super friendly and helpful!

Rich

05-04-2003, 05:59 PM

I don't think it is that important to know the owner. Who knows the owner of Walmart of Walgreens? I read a lot of stories in industry magazines about the owner saying they know every single customer by name. I always think you need more customers. As much as I would like to know every customer and how warm and fuzzy that sounds to customers that the owner would know them, think about it from the owners side. I have over 11,500 names in my data base. There is no way on earth that anyone could know that many people and keep their names straight. The moral of my rant is that customers should not feel offended if the owner does not recognize them right away or at all.

_________________
Oasis Tanning Salon
Topeka, Kansas

Go Huskers![ This Message was edited by: Rich on 2003-05-04 17:00 ]

Tamar

05-04-2003, 08:09 PM

If your staff is well trained and sales are good, absentee ownership works fine. But if they aren't, someone needs to watch the kids running the candy store.

You will always have that segment of the population that insists on only dealing with the top of the chain, necessary or not.

Summers Tan

05-06-2003, 12:47 PM

I do not think I am better than anyone because I work at a tanning salon.I am 41 & work
there a couple days a week for $6. an hour just cause I love everything to do with tanning.I try to be nice to everyone but I don't have time this time of year to get to know everyone.Especially only working a couple days a week.The owner works there most of the time.

bronzebabe

05-10-2003, 06:46 PM

As an owner...I enjoy getting to know my customers...I have made a lot of great relationships with them! Although I am unable to recognize everyone I still appreciate each and every one of them

Christina

colorgod

05-10-2003, 07:23 PM

I know one of the owners. When she's not busy or I'm waiting on a bed, we have some interesting conversations.

Rich

05-10-2003, 08:35 PM

You know what is too bad is that when I first started out I actually did know every single customer and something about them. Today I was at our local Barnes and Noble and a lady walked up to me and asked me if I worked at Oasis Tanning since I had a shirt on with the name on it. I had no idea who she was at all. That is the nature of the beast. Knowing every single customer is great but those salons never stay in business.

Anya1976

05-11-2003, 04:47 AM

i may not know the owners (chain salon) but i do know most of the employees i am pretty good friends with the new manager she's a total sweetie (so i do try to tan when she's working and i do buy all my lotions from her)

colorgod

05-12-2003, 02:36 AM

I live in a small town, so this salon isn't going anywhere

white2dark

12-08-2003, 01:28 PM

I feel that I know my owner really well. We talk about our kids and chit chat. They are wonderful.

Sc0tt

12-08-2003, 03:40 PM

I know her! In fact, she is a member on this site!
We aren't really friends though. I mean, we are but we don't hang out! LOL

Tpsyduck

12-08-2003, 03:45 PM

I really feel like I know my SO.. Her and her hubby are really nice, personable, and very informative! My SO is so nice that since I had to switch salons for the hours, she changed her hours back to 8:30 on Tues and Thurs so I can come back to her salon.. Pretty cool huh? Now, I know I wasn't the only one who likes to tan early, but it's nice that she cares for her customers that much... I do feel like I know her, and she's a Wonderful person!

Sc0tt

12-08-2003, 03:50 PM

Quote:
On 2003-12-08 14:45, Tpsyduck wrote:
I really feel like I know my SO.. Her and her hubby are really nice, personable, and very informative! My SO is so nice that since I had to switch salons for the hours, she changed her hours back to 8:30 on Tues and Thurs so I can come back to her salon.. Pretty cool huh? Now, I know I wasn't the only one who likes to tan early, but it's nice that she cares for her customers that much... I do feel like I know her, and she's a Wonderful person!

Wow, that is nice

Tpsyduck

12-08-2003, 03:57 PM

Quote:
On 2003-12-08 14:50, ForeverTan27 wrote:
Quote:
On 2003-12-08 14:45, Tpsyduck wrote:
I really feel like I know my SO.. Her and her hubby are really nice, personable, and very informative! My SO is so nice that since I had to switch salons for the hours, she changed her hours back to 8:30 on Tues and Thurs so I can come back to her salon.. Pretty cool huh? Now, I know I wasn't the only one who likes to tan early, but it's nice that she cares for her customers that much... I do feel like I know her, and she's a Wonderful person!

Wow, that is nice

Yep, she's a wonderful SO... Just like yours 4ever

Sc0tt

12-08-2003, 03:58 PM

Yup! My salon owner really is nice! Shes letten me tan in a $9 upgrade for only $5, she took 5% off my Swedish Hemp Creme, so I only paid $20 for it. She also gave me a BIG HUGE sample of Black Tea for ONLY $4!!!!

Val

12-08-2003, 05:27 PM

I tan at a chain so I have no idea who the owner is.

boobrandt

12-08-2003, 05:28 PM

I know the owners at a couple of salons I tan at; the others, I just know employees.

white2dark

12-17-2003, 10:33 AM

Yeah I know the owners. They are wonderful!!

BrOnZeDbOmBsHeLl

12-17-2003, 11:16 AM

Of course I know the owner of the salon I tan at. Heck I work for him lol

PalmBeachey

12-17-2003, 02:43 PM

My salon is a chain... but i just met the owner recently... nice lady

dancetan4ever

12-17-2003, 07:15 PM

i know the 2 main girls at the salon, and i know the two owners, and they know me by name, i think it's because i talk to them. i usually go when they are about to close. so i stand and chat for a while.

Deputy Dan

12-17-2003, 09:33 PM

I know the owners of the salons I go to, then again, they are also customers.........

Kristygal

12-17-2003, 09:34 PM

Quote:
On 2003-12-08 14:40, ForeverTan27 wrote:
I know her! In fact, she is a member on this site!
We aren't really friends though. I mean, we are but we don't hang out! LOL

Lol, me too! Crazy is one of the nicest people I've ever met.

sessa518

12-18-2003, 05:14 PM

my owner is pretty cool. he gives me a hug evertime i walk in

ladytan

01-03-2004, 10:06 AM

I think it's important for the owners as well as the staff to try and remember their customers names and be as friendly as possible. Like Rich stated above, it's difficult to get to know every client that walks through the door, and some people would rather be left alone.

p.s. watch out for the huggers - they may have more intentions then you realize...